Engagement Surveys

At STA, we are committed to continuously improving our services and ensuring customer satisfaction.

To help us achieve this, we partner with a professional, independent firm to conduct regular customer satisfaction and community perception surveys.

Person with a bag waits as people board an STA bus in downtown Spokane.

Customer Satisfaction Surveys

Paratransit Rider Satisfaction Surveys

Community Perception Surveys

For more information on our other current and past surveys, visit our survey homepage.

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